FAQ

Our Cleaning Process Explained

What areas do you cover?

We serve both domestic and commercial clients across Newcastle and Gateshead. If you're unsure whether we cover your location, feel free to reach out to us via e-mail or book a free consultation.
How do I book a service?

You can book a service through our website or sending us an email. We’ll guide you through the process and tailor the service to your needs.
What measures do you take for health and safety?

We adhere to strict health and safety standards, including the use of eco-friendly products, proper handling of equipment, and compliance with COVID-19 guidelines where applicable.
How do you determine pricing?

Our pricing is based on the type of service, the size of the space, and the scope of work. We offer transparent pricing plans and free consultations to provide an accurate quote tailored to your needs.
What is your cancellation policy?

We understand that plans can change. If you need to cancel or reschedule, please notify us at least 48 hours in advance to avoid cancellation fees.
Do you offer discounts for regular cleaning services?

Yes, we provide discounts for long-term contracts and recurring cleaning services. Contact us to learn more about our pricing plans and special offers.

Billing & Pricing

Tailored Cleaning Packages

Accepted Payment Methods

We understand that every client has unique needs, and we offer personalized cleaning packages to suit your budget and requirements.

Cancellation Policy

We value your time and aim to provide flexible scheduling. If you need to make changes, please contact us at your earliest convenience.

Satisfaction Guarantee

We are committed to delivering exceptional service. If you're not satisfied with any aspect of our cleaning, please let us know, and we'll make it right.